Operator: Kervero. Contact: support@kervero.com. Website: kervero.com.
1. Agreement
By accessing or using our websites and purchasing products through our storefronts, you agree to these terms and any policies referenced here, including our Privacy, Shipping, and Returns pages.
2. Website usage
You may use our websites for lawful personal or commercial browsing and purchasing. You agree not to misuse the sites, attempt unauthorized access, interfere with security or availability, scrape content in a manner that burdens our systems, or use the sites for fraudulent activity.
3. Product information
We aim to present product descriptions, images, and specifications accurately. Minor variations in appearance, packaging, or availability may occur. Information on a product page is intended to help you evaluate a purchase and does not replace your own assessment of suitability for your needs.
4. Pricing
Prices are shown on product and checkout pages and may change without notice before an order is accepted. Taxes, duties, and shipping charges may apply depending on destination and product. If a pricing or availability error is identified, we may cancel or decline an affected order and provide a refund where payment has already been captured.
5. Order acceptance
An order placed through our storefront is an offer to purchase. Order confirmation does not always mean final acceptance. We may decline or cancel an order due to stock limitations, payment issues, suspected fraud, shipping restrictions, or other operational reasons.
6. Payment
Payment is collected through external payment infrastructure at checkout. By submitting payment details, you represent that you are authorized to use the selected payment method. Additional verification may be required to complete a transaction.
7. Fulfillment
Products may be fulfilled by third-party supply and logistics partners. Processing time and transit time are separate. Delivery estimates, where shown, are estimates and not guarantees. See our Shipping Policy for more detail.
8. Customer responsibilities
You are responsible for:
- Providing accurate contact and delivery information
- Reviewing product information before purchase
- Maintaining the confidentiality of any account credentials you create
- Using purchased products lawfully and in accordance with any product guidance
9. Prohibited use
You may not use our websites or services to engage in illegal activity, abuse payment or refund processes, harass staff or partners, upload malicious code, or misrepresent your identity or affiliation.
10. Intellectual property
Website content, branding, text, design, and other materials are owned by Kervero or used under license. You may not copy, modify, distribute, or commercially exploit site materials without prior written permission, except as allowed by applicable law.
11. Limitation of liability
To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the websites or purchases made through them. Nothing in these terms is intended to exclude or limit liability that cannot be excluded or limited under applicable law, including rights that cannot be waived by consumers.
12. Consumer rights
If you are a consumer, you may have mandatory rights under applicable law that cannot be limited by these terms. Those rights remain available to you.
13. Changes
We may update these terms from time to time. The version published on this page applies to future use of the websites after publication.
14. Contact
Questions about these terms may be sent to support@kervero.com.
Kervero